Video training course for the CompTIA A+ IT support technician exam. This course is the best place to start your IT career because it lays a very strong foundation for most other certifications. The A+ is a required qualification with most government IT departments.
This qualification requires you to pass two exams – CompTIA A+ 220-901 and CompTIA A+ 220-902 but candidates usually study for both at the same time and take them one after the other.
Your Instructor
Josh Penzell
Has a B.S. from Northwestern University and an M.F.A. from Brooklyn College, Josh is currently one of only a handful of trainers with both the live-classroom and virtual trainer certifications (CompTIA CTT+). He has been A+ and Network+ certified since 2000, and is additionally Security+, and Cloud Essentials Certified.
He is also a Microsoft Certified Trainer and a Microsoft Office Specialist.
- Over 32 hours of video training
- Instructor guided labs
- End-of-module exams
- End-of-course certificate
- Access to members only forum
- Exam vendor – Pearson Vue
- Prerequisites – None
- Recommended – None
| Module 1 | Welcome and Computer Overview |
| Unit 1 | Welcome |
| Unit 2 | An Overview of Computers |
| Module 2 | Motherboards |
| Unit 1 | Chipsets and Buses |
| Unit 2 | Expansion Buses and Storage Technology |
| Unit 3 | Input/Output Ports and Front Panel Connectors |
| Unit 4 | Adaptors and Converters |
| Unit 5 | Form Factors |
| Unit 6 | BIOS |
| Module 3 | A+ - CPU |
| Unit 1 | Technology and Characteristics |
| Unit 2 | Socket Types |
| Unit 3 | Cooling |
| Module 4 | RAM |
| Unit 1 | Memory Basics |
| Unit 2 | Types of DRAM |
| Unit 3 | RAM Technology |
| Unit 4 | Installing and Configuring PC Expansion Cards |
| Module 5 | Storage |
| Unit 1 | Storage Overview |
| Unit 2 | Magnetic Storage |
| Unit 3 | Optical Media |
| Unit 4 | Solid State Media |
| Unit 5 | Connecting Devices |
| Module 6 | Power |
| Unit 1 | Power Basics |
| Unit 2 | Protection and Tools |
| Unit 3 | Power Supplies and Connectors |
| Module 7 | Chassis |
| Unit 1 | Form Factors |
| Unit 2 | Layout |
| Module 8 | Building the Computer |
| Unit 1 | ESD |
| Unit 2 | Chassis, Motherboard, CPU, RAM |
| Unit 3 | Power, Storage and Booting |
| Module 9 | Laptops |
| Unit 1 | Ports, Keyboard and Pointing Devices |
| Unit 2 | Video and Sound |
| Unit 3 | Storage and Power |
| Unit 4 | Expansion Devices and Communications |
| Unit 5 | Memory, Motherboard and CPU |
| Module 10 | Windows |
| Unit 1 | Requirements, Versions and Tools |
| Unit 2 | Installation |
| Unit 3 | Migration and Customization |
| Unit 4 | Files |
| Unit 5 | Windows 8 and Windows 8.1 Features |
| Unit 6 | File Systems and Disk Management |
| Module 11 | Windows Configuration |
| Unit 1 | User Interfaces |
| Unit 2 | Applications |
| Unit 3 | Tools and Utilities |
| Unit 4 | OS Optimization and Power Management |
| Module 12 | Windows Maintenance |
| Unit 1 | Updating Windows |
| Unit 2 | Hard Disk Utilities |
| Unit 3 | Backing up Windows |
| Module 13 | Troubleshooting Windows |
| Unit 1 | Boot and Recovery Tools |
| Unit 2 | Boot Errors |
| Unit 3 | Troubleshooting Tools |
| Unit 4 | Monitoring Performance |
| Unit 5 | Stop Errors: The Blue Screen of Death |
| Unit 6 | Command Line Tools |
| Module 14 | Video |
| Unit 1 | Video Card Overview |
| Unit 2 | Installing and Troubleshooting Video Cards |
| Unit 3 | Video Displays |
| Unit 4 | Video Settings |
| Module 15 | Audio |
| Unit 1 | Sound Card Overview |
| Module 16 | Peripherals |
| Unit 1 | Input/Output Ports |
| Unit 2 | Important Devices |
| Module 17 | Custom Computing |
| Unit 1 | Custom PC Configurations |
| Unit 2 | Configuring SOHO Multifunction Devices |
| Module 18 | Printers |
| Unit 1 | Printer Types and Technologies |
| Unit 2 | Virtual Print Technology |
| Unit 3 | Printer Installation and Configuration |
| Unit 4 | Printer Management, Pooling and Troubleshooting |
| Unit 5 | Laser Printer Maintenance |
| Unit 6 | Thermal Printer Maintenance |
| Unit 7 | Impact Printer Maintenance |
| Unit 8 | Inkjet Printer Maintenance |
| Module 19 | Networking |
| Unit 1 | Networks Types and Topologies |
| Unit 2 | Network Devices |
| Unit 3 | Cables, Connectors, and Tools |
| Unit 4 | IP Addressing and Configuration |
| Unit 5 | TCP/IP Protocols and Ports |
| Unit 6 | Internet Services |
| Unit 7 | Network Setup and Configuration |
| Unit 8 | Troubleshooting Networks |
| Module 20 | Security |
| Unit 1 | Malware |
| Unit 2 | Common Security Threats and Vulnerabilities |
| Unit 3 | Unauthorized Access |
| Unit 4 | Digital Security |
| Unit 5 | User Security |
| Unit 6 | File Security |
| Unit 7 | Router Security |
| Module 21 | Mobile Devices |
| Unit 1 | Mobile Hardware and Operating Systems |
| Unit 2 | Mobile Hardware and Operating Systems 2 |
| Unit 3 | Various Types of Mobile Devices |
| Unit 4 | Connectivity and Networking |
| Unit 5 | Mobile Device Connection Types |
| Unit 6 | Mobile Device Accessories |
| Unit 7 | Email and Synchronization |
| Unit 8 | Mobile Device Network Connectivity |
| Unit 9 | Security |
| Unit 10 | Security |
| Unit 11 | Troubleshooting Mobile OS and Application Security Issues |
| Module 22 | Technician Professionalism |
| Unit 1 | Troubleshooting Process |
| Unit 2 | Physical Safety and Environmental Controls |
| Unit 3 | Customer Relations |
| Module 23 | Managing MAC OS and Linux |
| Unit 1 | Mac OS Best Practices |
| Unit 2 | Mac OS Tools |
| Unit 3 | Mac OS Features |
| Unit 4 | Linux Best Practices |
| Unit 5 | Linux OS Tools |
| Unit 6 | Basic Linux Commands |
| Module 24 | Cloud Computing |
| Unit 1 | Basic Cloud Concepts |
| Module 25 | Server Roles and Security |
| Unit 1 | Server Roles |
| Unit 2 | IDS, IPS, and UTM |
