CompTIA A+

Video training course for the CompTIA A+ IT support technician exam. This course is the best place to start your IT career because it lays a very strong foundation for most other certifications. The A+ is a required qualification with most government IT departments.

This qualification requires you to pass two exams – CompTIA A+ 220-801 and CompTIA A+ 220-802 but candidates usually study for both at the same time and take them one after the other.

Your Instructor

Josh Penzell
Has a B.S. from Northwestern University and an M.F.A. from Brooklyn College, Josh is currently one of only a handful of trainers with both the live-classroom and virtual trainer certifications (CompTIA CTT+). He has been A+ and Network+ certified since 2000, and is additionally Security+, and Cloud Essentials Certified.

He is also a Microsoft Certified Trainer and a Microsoft Office Specialist.

  • Over 27 hours of video training
  • Instructor guided labs
  • End-of-module exams
  • End-of-course certificate
  • Captions available
  • Access to members only forum
  • Exam vendor – Pearson Vue
  • Prerequisites – None
  • Recommended – None
Module 1 Welcome and Computer Overview
Unit 1 Welcome
Unit 2 An Overview of Computers
Module 2 Motherboards
Unit 1 Chipsets and Buses
Unit 2 Expansion Buses and Storage Technology
Unit 3 Input/Output Ports and Front Panel Connectors
Unit 4 Form Factors
Unit 5 BIOS
Module 3 A+ - CPU
Unit 1 Technology and Characteristics
Unit 2 Socket Types
Unit 3 Cooling
Module 4 RAM
Unit 1 Memory Basics
Unit 2 Types of DRAM
Unit 3 RAM Technology
Module 5 Storage
Unit 1 Storage Overview
Unit 2 Magnetic Storage
Unit 3 Optical Media
Unit 4 Solid State Media
Unit 5 Connecting Devices
Module 6 Power
Unit 1 Power Basics
Unit 2 Protection and Tools
Unit 3 Power Supplies and Connectors
Module 7 Chassis
Unit 1 Form Factors
Unit 2 Layout
Module 8 Building the Computer
Unit 1 ESD
Unit 2 Chassis, Motherboard, CPU, RAM
Unit 3 Power, Storage and Booting
Module 9 Laptops
Unit 1 Ports, Keyboard and Pointing Devices
Unit 2 Video and Sound
Unit 3 Storage and Power
Unit 4 Expansion Devices and Communications
Unit 5 Memory, Motherboard and CPU
Module 10 Windows
Unit 1 Requirements, Versions and Tools
Unit 2 Installation
Unit 3 Migration and Customization
Unit 4 Files
Unit 5 File Systems and Disk Management
Module 11 Windows Configuration
Unit 1 User Interfaces
Unit 2 Applications
Unit 3 Tools and Utilities
Unit 4 OS Optimization and Power Management
Module 12 Windows Maintenance
Unit 1 Updating Windows
Unit 2 Hard Disk Utilities
Unit 3 Backing up Windows
Module 13 Troubleshooting Windows
Unit 1 Boot and Recovery Tools
Unit 2 Boot Errors
Unit 3 Troubleshooting Tools
Unit 4 Monitoring Performance
Unit 5 Stop Errors: The Blue Screen of Death
Unit 6 Command Line Tools
Module 14 Video
Unit 1 Video Card Overview
Unit 2 Installing and Troubleshooting Video Cards
Unit 3 Video Displays
Unit 4 Video Settings
Module 15 Audio
Unit 1 Sound Card Overview
Module 16 Peripherals
Unit 1 Input/Output Ports
Unit 2 Important Devices
Module 17 Custom Computing
Unit 1 Custom PC Configurations
Module 18 Printers
Unit 1 Printer Types and Technologies
Unit 2 Printer Installation and Configuration
Unit 3 Printer Management, Pooling and Troubleshooting
Module 19 Networking
Unit 1 Networks Types and Topologies
Unit 2 Network Devices
Unit 3 Cables, Connectors, and Tools
Unit 4 IP Addressing and Configuration
Unit 5 TCP/IP Protocols and Ports
Unit 6 Internet Services
Unit 7 Network Setup and Configuration
Unit 8 Troubleshooting Networks
Module 20 Security
Unit 1 Malware
Unit 2 Unauthorized Access
Unit 3 User Security
Unit 4 File Security
Unit 5 Router Security
Module 21 Mobile Devices
Unit 1 Mobile Hardware and Operating Systems
Unit 2 Connectivity and Networking
Unit 3 Email and Synchronization
Unit 4 Security
Module 22 Technician Professionalism
Unit 1 Troubleshooting Process
Unit 2 Physical Safety and Environmental Controls
Unit 3 Customer Relations