Video training course for the Cisco CCNA Voice 640-461 ICOMM exam. The Cisco CCNA Voice certification confirms that the required skill set for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies, such as IP PBX, IP telephony, handset, call control, and voicemail solutions.
The CCNA Voice certification assesses skills and knowledge related to the Cisco Unified Communications Manager. It is typically employed by large organizations, such as governments, large companies, and colleges. Additionally, the CCNA Voice Certification assesses skills and knowledge related to the Cisco CallManager Express (CME) and Cisco Unity Express (CUE) solutions typically used by medium and small organizations, such as companies with less than 2,000 employees, retail businesses, and small school districts.
Your Instructor
Josh Kittle
CCNP Voice/CCAI, has been working with Cisco Unified Communications solutions since Call Manager 3.x, and currently works as a partner engineer designing and supporting collaboration solutions for customers ranging up to 10,000 endpoints. A former Cisco Networking Academy Instructor, Josh enjoys sharing his passion for learning with others, and believes that having fun is the most important part of any project.
Josh is currently seeking his CCIE in Collaboration.
- Over 8 hours of video training
- Instructor guided labs
- End-of-module exams
- End-of-course certificate
- Access to members only forum
- Exam vendor – Pearson Vue
- Prerequesites – ICND1
- Recommended – Network+, CCNA RS (ICND1 & 2)
| Module 1 | Fundamentals and Infrastructure | |
| Unit 1 | Course Introduction | |
| Unit 2 | Options for a Study Lab | |
| Unit 3 | PSTN Fundamentals | |
| Unit 4 | PSTN Interfaces | |
| Unit 5 | Voice Over IP Fundamentals - Audio Codecs | |
| Unit 6 | Voice Over IP Fundamentals - Digital Signal Processing | |
| Unit 7 | Switched Network Design - Part 1 | |
| Unit 8 | Switched Network Design - Part 2 | |
| Unit 9 | Switched Network Design - Part 3 | |
| Unit 10 | Switch Port Configuration for IP Telephony | |
| Unit 11 | IOS DHCP Server Configuration | |
| Unit 12 | IOS NTP Client Configuration | |
| Module 2 | Call Control | |
| Unit 1 | Introduction to the CUCM GUI | |
| Unit 2 | Introduction to the CUCM CLI | |
| Unit 3 | Manual Configuration of CUCM Endpoints | |
| Unit 4 | Configuring CUCM Endpoints with BAT and Auto Registration | |
| Unit 5 | User Management in CUCM | |
| Unit 6 | Call Routing Logic in CUCM | |
| Unit 7 | Configuring Extension Mobility on CUCM | |
| Unit 8 | Call Coverage in CUCM - Part 1 | |
| Unit 9 | Call Coverage in CUCM - Part 2 | |
| Unit 10 | Configuring Mobility Features in CUCM | |
| Unit 11 | CUCME Introduction and User Interfaces | |
| Unit 12 | Configuring Endpoints on CUCME | |
| Unit 13 | Basic CUCME Dial Plan - Part 1 Dial Peers | |
| Unit 14 | Basic CUCME Dial Plan - Part 2 PLAR and More Dial Peers | |
| Unit 15 | Basic CUCME Dial Plan - Part 3 Translation Rules and Class of Restriction | |
| Unit 16 | CME Features - Part 1 Call Coverage Park Pickup Intercom and Paging | |
| Unit 17 | CME Features - Part 2 MOH SNR Block Pattners and CDR | |
| Module 3 | Voicemail and Presence Services | |
| Unit 1 | Introducing the Unity Connection Administrative Interfaces | |
| Unit 2 | Understanding Unity Connection Basics | |
| Unit 3 | Creating Local and AXL Users Within Unity Connection | |
| Unit 4 | Creating LDAP Users Within Unity Connection | |
| Unit 5 | Additional Features in Unity Connection | |
| Unit 6 | A Quick Glimpse at CUE | |
| Unit 7 | Cisco Unified Presence | |
| Unit 8 | Troubleshooting Tools for Cisco UC Solutions | |
| Unit 9 | Test Tips and Final Thoughts | |
| Module 4 | Voice Super Labs | |
| Unit 1 | Voice Super Lab 1 | |
| Unit 2 | Voice Super Lab 2 |
